In short. Each enquiry route asks for the details that matter for that type of request, so we can reply with a useful answer the first time instead of a list of questions. Choose the form that matches your need. For anything urgent, such as a breakdown or an emergency rental, call or WhatsApp us directly.
Where to start
| If your question is… | Start with |
|---|---|
| Buying a new generator | Generator Sales Enquiry |
| Hiring a generator | Generator Rental Enquiry |
| Sizing, design or a technical question | Application Engineering Enquiry |
| Finding a spare part | Spare Parts Enquiry |
| Service, repair or an AMC | Service & AMC Enquiry |
| Projects, suppliers and partnerships | Projects, Suppliers & Partners |
All 6 guides in this section
- Generator Sales Enquiry — What to include in a diesel generator purchase enquiry: loads, largest motor, voltage, duty, site and timeline, so we can propose the right kVA and scope.
- Generator Rental Enquiry — What to include in a generator hire enquiry: dates, duration, loads, connection point, cables, fuel and site access, so temporary power is planned correctly.
- Application Engineering Enquiry — How to frame a generator application engineering question on sizing, motor starting, transfer, paralleling or changes, and which data makes the review quick.
- Spare Parts Enquiry — How to request generator spare parts: nameplates, serial numbers, part numbers, photographs and the reason for replacement, so the right part is supplied.
- Service & AMC Enquiry — Learn what to send for a generator breakdown, scheduled service or AMC enquiry, from nameplate photos and alarms to hours run and site access…
- Projects, Suppliers & Partners — Find out what project teams, parts suppliers and service partners should include when approaching Reddy Generators, from load data to evidence.
Questions engineers ask
What details should I send for a generator quote?
The load (kW or a load list), the largest motor and how it starts, standby or prime use, site location, and any space or noise limits.
How quickly do you respond?
Breakdowns and emergency rentals are best handled by phone or WhatsApp. Written enquiries are answered as soon as the details have been reviewed.
Engineering content reviewed by Srinivas Reddy, Managing Partner, Reddy Generators. For advice on your own site, send us your requirement or call 098852 01608.